Returns
Our Return Policy
Return Policy
Effective Date: 01/11/2023
At L'eclat, we want you to love every piece you choose. Our return policy is designed to be fair and transparent. Please take a moment to review the details below:
14 Days Return Policy:
You have 14 days from the date of delivery to initiate a return for a refund or exchange.
To initiate a return, please contact our customer service at contact@leclat.fashion with your order number and reason for return.
Items must be in their original condition with tags attached.
Final Sale After 14 days:
After the initial 14 days, all sales are final. No refunds or exchanges will be accepted after this 14-day window.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of delivery with supporting photos, and we will assist you in resolving the issue.
Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, we will reach out to you to process your refund immediately.
Shipping Costs:
We will take care of original shipping costs to ensure that you have a pleasant experience…as you should!
Customers are responsible for return shipping costs.
Contact Us:
For any questions or concerns regarding our return policy, please contact us at contact@leclat.fashion
Thank you for choosing L'eclat. We appreciate your understanding and cooperation.
Note: This is a draft policy, and it's essential to review and adapt it based on legal requirements and the specific operational aspects of your business.